CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
This is a great body shop! Guys are nice and helpful! They do an awesome job with the Krown undercoating!!!
Syracuse, NY
Jake (manager) is very helpful and responsive. Takes care of dealing with insurance companies. Had work done over the years a few times - all great.
Syracuse, NY
Rick's treated me well. They are communicative, professional, and friendly. They did a beautiful job fixing up my car. I highly recommend them!!
Syracuse, NY
Easy to find, is wheelchair accessible, and has a small waiting room. Had Krown applied to my vehicle. It only took about 1/2 hour and they washed it afterwards.
Syracuse, NY
